REFUND POLICY

Thank you

We believe in the quality of our online dance tutorials and want our customers to feel confident in their purchase. If you have any questions or concerns about our refund policy, please do not hesitate to contact us. We are always here to help ensure your satisfaction with our products.

Refund Policy

Eligibility for Refund:

Refunds are available for tutorial purchases made directly through the Fit Heels Nation website.
To be eligible for a refund, you must request it within 14 days of the original purchase date.
Refunds will not be issued for tutorial purchases made through third-party platforms or retailers. Please refer to their respective refund policies.

Valid Reasons for Refund:

Incomplete or corrupted tutorial content.
Technical issues preventing access to the tutorial despite troubleshooting attempts with our support team.
Duplicate purchases due to technical errors or system malfunctions.

Non-Refundable Scenarios:

Change of mind or dissatisfaction with the tutorial content.
Failure to access the tutorial due to reasons beyond Fit Heels Nation's control (e.g., internet connectivity issues, device compatibility issues).
Purchases made during promotional or discounted periods unless explicitly stated otherwise.

Refund process

To request a refund, please contact our customer support team at fitheelsnation@gmail.com with your purchase details and the reason for your refund request.
Once your request is received and validated, we will process the refund within 5 business days to the original payment method used for the purchase.
Refunds may take additional time to reflect in your account depending on your payment provider.

For any refund-related inquiries or assistance, please reach out to our customer support team at fitheelsnation@gmail.com. We are here to help resolve any issues promptly.

Policy Updates:

Fit Heels Nation reserves the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By making a purchase on the Fit Heels Nation platform, you acknowledge that you have read, understood, and agreed to abide by our refund policy.

Thank you for being a part of Fit Heels Nation! We appreciate your support and understanding.